The Data Controller is Artcrafts International S.p.A. who can be contacted using the contact information provided in this cookie policy.


Data subjects have the right to:

  • ask the data controller for access to personal data and to correct or delete it or limit the processing of personal data concerning them and oppose its processing,

  • if the processing is carried out by automated means (IT tools) and on the basis of their consent, to receive the personal data concerning them in a structured, commonly used and automatically readable format and/or to obtain their direct transmission to another data controller, if technically feasible

  • withdraw their consent at any time (without prejudice to the lawfulness of the processing based on the consent prior to withdrawal), which obviously applies to the processing carried out on the basis of this assumption

  • to lodge a complaint with the Supervisory Authority: The Italian Data Protection Authority - Piazza Venezia 11 - 00187 ROME - Fax: (+39) 06.69677.3785 – Phone: +39 06.696771 - E-mail: - certified email

Requests must be sent to the Data Controller:

  • by email to;

  • by registered letter to Artcrafts International S.p.A., Via Datini no. 44, 50126, Florence;

  • by calling the number 055 68189 and specifying the nature of the request, bearing in mind that it will not be possible to answer requests by telephone where the identity of the caller cannot be verified.

Cookie policy

This paragraph describes the characteristics of the cookies used on the website:
The legal basis of data processing which originates with recourse to cookies are:

  • for technical cookies (essential for the correct functioning of the website and to allow browsing): the legitimate interest of the data controller coincides with the aim of the cookies;

  • any profiling cookies: user consent expressed according to the methods indicated in the “Guidelines on the use of cookies and other tracking tools” - 10 June 2021 – by the Italian Data Protection Authority (Published in the Gazzetta Ufficiale no. 163 on the 9 July 2021).

COOKIES USED on the website 

Below is a list of the cookies divided into two macro-categories:

“TECHNICAL” and functional cookies: Technical cookies are those used for the sole purpose of “transmitting a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service” (see article 122, paragraph 1 of the Data Protection Code). They are not used for other purposes. They can be divided into navigation or session cookies, which guarantee the normal navigation and use of the website (allowing, for example, to make a purchase or authentication for access restricted areas); analytics cookies, similar to technical cookies when used directly by the site manager to collect information, in aggregate form, on the number of users and how they visit the site; functionality cookies, which allow the user to browse according to a series of selected criteria (for example, the language, the products selected for purchase) in order to improve the service provided. To install these cookies prior consent from users is not required;

: Profiling cookies are designed to create user profiles and are used in order to send advertising messages in line with the preferences expressed by the user while browsing

cookie name how long the cookies stays on users’ terminals Purpose SOURCE (for third party cookies)
_cksess 8 hours Records user access
PHPSESSID session Records user login
ShippingRegion 1 year Saves the shipping country
userChosenLanguage 1 year Saves the user language
__ga, 2 years Distinguishes if the user has accessed the site previously. It does not contain any personal information.
_gat_UA 1 minute A variation of the _gat cookies set by Google Analytics and Google Tag Manager to allow website owners to trace visitor behaviour and measure website performance.
_gcl_au 3 months Measures the advertising efficiency of websites that use their services
__gid 24 hours Studies and improves any advertising present on the site
_fbp 3 months Facebook sets this cookie to display adverts on Facebook or on a digital platform powered by advertising from Facebook, after having visited their website
aka_debug session Vimeo sets this cookie which is essential for the website to play video functionality.
test_cookie 15 minutes Used to determine if the user browser can support cookies
vuid 2 years Collects information and sets a unique ID to embed videos on the website
cookie name how long the cookies stays on users’ terminals Purpose SOURCE
and reference to the relative cookie and privacy policies
(for third party cookies)

What are cookies and how are they used

Cookies are small amounts of data which sites visited by users send to their computers. These files are saved and memorised on the user’s hard disk to be transmitted to the same sites when they are visited again. Through cookies servers receive information that is reread and updated every time the user returns to the site.
Cookies contain the following information:

  • indication of the server or domain from which they were generated;

  • their duration (or expiry date);

  • a unique identification code;

  • a unique value.

In any case cookies cannot cause any damage to user’s computers.

Cookies have the task of facilitating consultation of the website and improve the browser experience. Furthermore, they provide the website operator with information, most of the time aggregated and anonymous, on user navigation in order to obtain statistics on the use of the website.
In addition, some cookies collect and store what users have done on sites on users’ devices; This information can be used:

  • to recognise users (or better devices used by users) by re-proposing the settings previously requested/chosen by these requests/choices also during subsequent visits;

  • to analyse preferences shown by users during browsing to create a profile essentially used to display or send personalized promotional marketing messages that are in line with the interests inferable from user's browsing.

Types of cookies

Cookies can be divided into the following categories: Technical cookies and profiling cookies.

“TECHNICAL and functional COOKIES: Technical cookies are those used for the sole purpose of “transmitting a communication over an electronic communications network, or as strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide this service” (see article 122, paragraph 1 of the Data Protection Code). They allow the website to functional optimally, however users can decide not to allow them to be used by changing the settings of the browser used. Disabling these cookies may prevent access to some features of the website.
Technical cookies can be divided as follows:

  • Navigation cookies or session cookies  
    They are required for normal navigation and to use all functions on the website (such as to maintain the session and access restricted areas) and do not collect information to be used for profiling or marketing purposes. Without these cookies it would not be possible to provide the requested services.

  • Functionality cookies 
    They allow users to browse according to a number of selected criteria (for example the language of the website) thus improving the browsing experience. Information collected with these cookies is anonymous.

  • Anonymous analytics cookies
    They are similar to technical cookies where they are used by the website operator to collect aggregate information on the number of users and how they visit the site. They are used to simplify management. The information collected by these cookies does not allow for user identification.

To install technical cookies prior consent by users is not required even if the obligation to provide this cookie policy remains. Acquisition and processing of data deriving from the use of technical cookies is necessary to browse the site correctly. In the event of opposition of users it will not be possible for them to view the site correctly and in its entirety. The legal basis for using technical cookies remains the legitimate interest of the data controller consisting of the correct functioning of the website and to improve the services provided.

As mentioned above these cookies make it possible to acquire information relating to the preferences and the way users interact with the website and are used to assign users (in realty most of the time the computers used by users) with profiles in order to optimise the effectiveness and usability of the website by also personalising promotional/advertising messages viewed by individual users. These cookies can be installed on users’ computers only when they have been previously and adequately informed and have given consent.

The legal basis for using profiling cookies is the consent of interested parties (users of devices used for browsing) according to the methods indicated in the “Guidelines on the use of cookies and other tracking tools” - 10 June 2021 – by the Italian Data Protection Authority (Published in the Gazzetta Ufficiale no. 163 on the 9 July 2021).


While browsing a website cookies from other sites managed by third parties can be installed in users’ browser folders.
This occurs because on the site there can be elements present such as, for example images, maps, sounds, specific links to web pages of other domains that reside on servers other than that of the requested website. In other words these cookies are set directly by website managers or servers that are different to the site visited. These third parties could in fact set cookies while you are browsing the site and therefore obtain information relating to the fact that you visited the website.
In this case the data controller only acts as a technical intermediary between users and these other sites.
For further information you can visit the following website:
If users do not give their consent to store third party cookies they may only use the functions of the website which do not require these type of cookies to be stored.
With regard to the data controller responsibility of the processing carried out using third party cookies please see the respective cookie and privacy policies that can be reached using the links above and the following paragraphs.

Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc. to generate statistics on the use of the website. Google Analytics uses "cookies", which are stored on your computer to analyse the use of the website by users. The information generated by the cookies about your use of the website (including your IP address) is transmitted to Google to their offices in 1600 Amphitheatre Parkway, Mountain View, CA 94043, the United States, and stored on their servers.

Google Analytics collects this information anonymously without identifying individual users. The browsers do not share cookies owned by Google Analytics between domains.Google Analytics does not share any information relating to actual addresses: Google Analytics communicates information so that only a part of the IP address is used for geo-localisation instead of the full address, using a method known as IP masking. Google will use this information for the purpose of tracking and checking the use of the website, to compile reports on the website activities and to provide other services to the owner of the same relating to activities on the website, the connection method (mobile, pc, browser used etc) and the methods used to search and reach the website. Google may also transfer this information to third parties when required to do so by law or when said third parties process the information concerned on Google's behalf. Google will not associate your IP address with any other data held by Google.

It is possible to disable cookies form Google Analytics using the opt-out component provided by Google for the main browsers. This way it will be possible to also use on-line services.
See also:


User privacy is guaranteed essentially by the fact that they can AT ANY TIME:

  • configure their browser to accept, reject all cookies or receive notice when one is sent,

  • cancel, one, some or all cookies.

Every browser has its own specific settings so remember to consult the "Help" section of the browser used to get more information on how to change preferences.
The majority of browsers are initially set up to accept cookies automatically. In case of different devices (for example computers, smartphones, tablets, etc.), users must ensure that the browser settings of every device are configured to reflect their preferences relating to cookies.

Below are some links to the online documentation of the main browsers:

Internet Explorer
Mozilla Firefox
Google Chrome
Safari iOS (iPhone, iPad, iPod touch)

Microsoft Internet Explorer

  1. Click on "Tools" at the top of the browser window.
  2. Select " Internet Options" and then click the “Privacy” tab.
  3. To activate cookies, the Privacy level must be set at "Medium” or below. To disable them the Privacy level must be set above "Medium” .
  4. To enable "third party cookies", select, in the "Privacy" tab, the option "Advanced", then tick "Override automatic cookie handling". Confirm - in the "Third-party Cookies" section - the default option "Accept" and save by clicking OK. Alternatively, if you don't want to authorize third-party cookies, select "Block" and save by clicking OK. In case you want to choose each time to accept or refuse cookies from third parties, select the option "Ask for confirmation" and save it by clicking OK.

Mozilla Firefox

  1. Click "Tools" at the top of the browser window and select "Options".
  2. Select the "Privacy" icon and in the "History" section, tick "Accept cookies from sites" to accept them. To prevent the installation of cookies, including those coming from third parties, do not tick the "Accept cookies from sites" option.
  3. To allow the installation of third-party cookies, select "Accept cookies from sites" (explained above) and tick the option "Always" on the drop-down menu. If you don't want to accept cookies by third parties, tick the option "Never" on the same drop-down menu.

Google Chrome

  1. Click the Chrome menu and select "Settings".
  2. At the bottom of the page, click "Show Advanced Settings".
  3. In the "Privacy" section, click "Content settings"
  4. To enable or disable cookies:
    1. To enable cookies, select "Allow saving data locally".
    2. To disable cookies, select "Block sites from setting any data".
    3. To disable cookies from third parties, in the same "Privacy" section, select the option "Block cookies from third parties".
  5. Click Finish to save.

Safari (iPhone, iPad, iPod touch)

  1. Click "Settings", then select "Safari"
  2. Select "Privacy and Security" then "Block Cookies".
  3. Select, the option "Block always" if you want to disallow cookies.

Further information about cookies can be found at the following url:

Disabling profiling cookies permanently
If you are using Internet Explorer 9 or Higher

  1. Click "Tools" at the top of the browser window.
  2. Select "Internet Options" and then click "Privacy".
  3. Set the level of privacy to "High".

If you are using Firefox 5 or higher

  1. Open the "Options" menu and click "Privacy".
  2. Select the option "Request sites not to make any tracking".

If you are using Google Chrome

  1. Open Chrome and go to "Settings".
  2. Click "Show advanced settings" at the bottom of the page.
  3. In the "Privacy" section in the “Send a request” box tick the box "Do not track your browsing traffic".

Just like the browsers on computers, browsers on mobile devices allow you to change your privacy settings or the settings to disable or eliminate cookies.If you want to change your privacy settings follow the instructions supplied by the browser developers for your mobile device.Below are valid links for some browsers:

Chrome Mobile
Opera Mobile
Windows Phone